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PAYMENT PERFORMANCE
Days sales Outstanding; Best Possible Days Sales Outstanding; Average Days Delinquent or Overdue; Collection Effectiveness Index; Percent Current; Percent Greater Than 60/90 Days; Percent Greater Than 180 Days; Gross Bad Debt as % of Sales; Bad Debt Recovery as % of Sales; Net Bad Debt as % of Sales; Deductions as % of Total $ Outstanding; Deductions as % of the Number of Invoices Generated.. CUSTOMER METRICS Top 10 Customers as % of Sales; Top 20 Customers as % of Sales; Invoice Size; Number of Invoices Per Customer; Number of Active Customer; Primary Customer Type; Top 10 Customers as a Percentage of Total Outstanding; Top 20 Customers as a Percentage of Total Outstanding; Percentage 'Roll' from One Age Category to the Next; Number of Deductions Processed; Deductions Per Employee; Cost of Deduction Processed as % of Sales; Deduction Turnover; Salary Per Deductions Employee; Deductions as % of Sales; Deduction Balances Included in AR Portfolio. EFFICIENCY METRICS Various costs per transaction; Employee salary for Credit/Risk, Cash Application, Collections and Miscellaneous COST ANALYSIS METRICS Collection expenses; Outside Services; Outsourcing Costs, Credit-related Travel Costs; Occupancy/Rental Costs; IT Systems Depreciation/Amortization; Total Cost as % of Total Sales, Total Costs; Per Credit Employee v Total Net Company Employees; % of FTE Salary Benefits; Per Customer and Per Employee VOLUME METRICS/BUSINESS PRACTICE METRICS Late Payment Fees Recovered; Credit Card Payments; Direct Debit automatically to Credit Cards; Discounts Given; % of Late Payment Charges Ultimately Collected; Annual $ of Credit Card Sales as % of Sales, Electronic Invoicing, Electronic Payments; Auto Write-off; % of Companies using Auto-cash Systems; $ Amount/Frequency Shipped Automatically to New Customers with No Credit Investigation; % of Customers in Highest [Top Third] Risk Category. |