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How to Use Influence
to Maximise your Collection Results

Focus on Influence and Persuasion to achieve what you want
Continuous Improvement
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Time Management
How to Obtain the Best Results with Limited Time Available

Prioritise, Time flies etc
Negotiation Skills
Getting to Resolution
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Presentation Skills
How to Master the Art of 'Controlling the Room'

This one day course provides the public speaking and presentation skills you and your team will need to speak confidently in any situation. Delivered in an engaging and informative way, this workshop involves a large practical element to facilitate learning.

Course Objectives:
  • To equip people with the skills and techniques to deal effectively with public speaking and presentations.
  • To provide tools to assist presenters to confidently convey their message to a wide range and type of audience
Who should attend
  • Senior Finance staff, including Finance Managers and Directors, Shared Services and Credit Managers, Financial Controllers, Accountants
Presentation Skills topics include: 
  • Developing pitch strategy and structure
  • Earning the right to speak
  • Linking Finance/Credit with Business Critical Issues
  • Prepared and impromptu speaking
  • Understanding and adapting to your audience
  • Using influence to manage stakeholders
  • How to use facts to support recommendations
Successful
Project Management
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Here is what Past Participants have had to say:
  • Excellent course… never too old to learn… and I’ve been in the industry for 22 years.
  • I have 11 years experience in collections & I got a  lot of value from it.
  • I really enjoyed the session. The presenter was  great so made the day go fast.
  • Great session, well presented.
  • Great trainers! Good! Good! Good! Thank you
  • Really enjoyed it, better than I expected.... a good  small group willing to participate.
  • Great course and I look forward to seeing how  the changes will alter my results
  • Excellent, very good – trainer knew his stuff!
  • Course well run, great content, well presented
  • A very good interactive day. Great tools to take  back to my team to help them achieve more from  their day – effective calls achieving results  required
  • Excellent refresher course to get motivated in day to day dealings with debtors.
  • ... easy to understand. He didn’t make the course boring in any way - which is what usually happens at these courses… in other words, I was interested the whole time.
  • Very interactive. ... encouraged participation… valuable to collection officers…. learned a lot.
Click 'Register Now' to be transferred to the Email Contact Form and indicate your area of interest.